Roxanne H

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Roxanne H

Roxanne H

USA

Jul082007

Tour/Activity

Florence Half-Day or Full-Day Sightseeing Tour

Florence, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review
In the morning seeing the David was fantastic, and we had a great guide. The afternoon was a complete waste. We spent two hours eating a so-so meal. Taking the bus to Fiesole, then not getting out and being told to take a city bus up on our own later if we wanted to see it was terrible and a rip-off. We had a guide who walked very slowly, and we saw places from the outside and were told we should go into them on our own someday. He waited for us to take photos of the outside of Santa Croce church for a long time. Then we finally went to the Uffizi, and we did not get in until 5 p.m. The guide disappeared and later returned with the tickets after we had let two more groups go ahead of us in line. Once in, we waited again for everyone to go to the bathroom. My boys and I just could not wait any longer for the slow guide and the group. We did not understand the guide's English very well, either. We decided to break off from the group and see the museum on our own because he was so bad. It was a waste of an afternoon in Florence because when it was finally time to see a museum in the late afternoon, we were exhausted and tired of not knowing what and when things would happen.

Jul072007

Tour/Activity

Siena and San Gimignano Day Trip from Florence

Florence, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review
In the morning, the Tuscany and Sienna tour was great. We enjoyed it. The recommended restaurant for €15 a person was terrible. The food was bland, the service was terrible, and we could have and should have done better on our own. The guide in Sienna was great. The afternoon in San Gimignano was terrible. It was a tourist trap. Putting us with French tourists was also not pleasant. Our son was sitting in a window seat in the afternoon, and a French man came up and pointed at him, and then his wife sat next to our son. Once we stopped in San Gimignano, the man came out and told us that our son should have given his seat up so he could sit with his wife. Then the man told us we were stupid Americans. Our son had no idea that when he pointed at him originally, he wanted our son to move. I was horrified about getting on your bus again with this couple. The guide heard the commotion but did nothing. She should stay on the bus to make sure people get off safely. Or perhaps you should not mix up a bus with two languages.

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