Whilst we've rated the tour highly (which is mainly due to the fact of the beautiful location and activities) the tour company was disorganised. Our pick up time in Seville wasn't confirmed with us, they didn't arrange our paper work with the hotel so the hotel in Granada and the hotel staff argued with us wanting payment, or confirmation of booking that was never provided to us bynthe tour company, and to top it off the tour company forgot to pick us up to take us back to Seville.
London, United Kingdom
The bus broke down and we spent two hours on the side of the road. That meant we missed out on visiting Windsor Castle. Bus driver tells us there is no refund or reimbursement of any sorts. Maybe if he spent time checking out the bus the whole time we were in Bath, we may not have been delayed for so long
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–2015 Viator, Inc. 330211 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.