Too much traffic so bus took a long time to complete the route, so you didn't have enough time to hop off and back on. Also they didn't recognize your voucher and we got sent to 2 different busses before they realized that they take yours.
We had to take a cab to get to the hop on hop off, which was several miles from the ship and you didn't give us instructions as to where to catch the bus with your voucher. The hop on hop off itself was good.
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