We had some difficulty locating the tour "office". We needed a clearer discription of where to look and what to look for. (Wooden stands that were not marked Viator. We loved the Mendenhall Glacier! We expected a free ticket to the Visitor's Center for which we each had to pay another $3 but did not have enough time to thoroughly explore it. It was a beautiful center loaded with info.We also had some delay. Our bus left about 45 minutes after our scheduled time of departure. The boat was also late when we arrived, but was a beautiful new boat and the guides were good. We had beer and sandwiches. Great! We saw some whales. The city tour was not good...not much to see. With the prices that were charged, we should not have to tip the drivers! We were basicly on our own to find a bus to each location.
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