The entire experience was exciting, from the start to the end, it was a blast. Our tour guide was very friendly, well informed, and extremely patient due to the fact that we had some guests that decided that they did not want to obey the rules that were given to all the visitors. Aside from this little problem, all else went smooth, my wife and I were very happy with the staff at the ranch and everyone made us feel real welcomed. Thanks to the entire staff at the ranch!
The tour was made because of our tour guide, We were disappointed because a part of the tour is the 15 min. film that you are suppose to watch prior to going over the Arizona memorial, Because there was some malfunction with audio/visual, we weren't allowed to view it and there wasn't any explanation or apologies made for the inconvenience. It would've been nice had there been a more thorough explanation, but there wasn't, nor was there even an offer to a minimal refund. minutes at the memorial is not very long for something so tragic or memorable.
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