What we saw was great and well presented. However we were very disappointed in what we did not see. We made no attempt to visit the Cathedral or the royal chapel on the afternoon of our first day of the tour as the itinerary clearly stated that we would "visit the Cathedral and the Capilla Real" during our walking tour the next morning. During the walking tour, we walked past both of them and they were pointed out. We did not go inside either. Unfortunately the walking tour ended at 1:15 and both sites were closing at 1:30 and would not let us in. They were to open again at 4:00 but we were scheduled for a train pickup at 3:45.
This was a major disappointment as we were counting on seeing the Cathedral and the burial sites of Ferdinand and Isabella.
The morning tour to El Escorial and the Valley of the Fallen was fascinating and well presented.
The afternoon tour of Madrid was too rushed to be presented in two languages. We could never tell if the site being described was coming up or had just been passed. And a map handout showing the the route would have helped to identify what part of town we were in.
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