Los Angeles, California
The prime telephonenumber given on the form to confirm the trip and pick up time did not work. Finally, after using a diffferent number, I got through and was able to make the arrangements. Shuttle was 20 minutes early. So I was glad that I always allow ( way ) more than enough time to check out.
The driver didn't seem to speak any English as he didn't even have the decency to say: "good morning". On route we picked up an other passenger who got the same treatment = no good morning or how are you ..... Hmmmm . Can't say anything bad about the ride itself though. Even though there was a lot of traffic I got at the airport right on time.
So would I use supershuttle again ? Yes. But a driver who's able to speak English and has the decency to say Good Morning / Evening is not too much to ask right ?
On the form it said: "We are not hard too find." ....Yeah right. After exciting the terminal, you see about 3 lanes with taxi's , shuttles and such, but no signs. No people walking around to provide information so I just approached a driver of a shuttle bus. He pointed out a booth at the end of lane # 1. I walked up to the booth and there was a shuttle (?) ready for departure. The driver looked at me and my suitcase and drove off, without even asking me if I needed a ride. In the booth no one was present. It said: If no one is here contact us at this number. OK, international traveller without a US phone = not working. Fortunately 2 other families came to the same booth giving me at least the assurance that I wasn't the only one needing that company. After 20 minutes a shuttle came up and took us on board. Time to go I thought. Yes....to an other part at the airport where we waited for at least an other 20 minutes to load / unload passengers.
It took me less time to collect my suitcase and go through passport control and customs then it took me to get to my hotel. After exciting the terminal it took me about 2 hours to get to my hotel. Not sure if I will use this service again. Next time I might use the train / metro to go downtown.
Edinburgh, United Kingdom
Had an excellent day travelling through the Highlands. Andy C. was a great driver and told a lot of interesting stories. Views were superb. Would definitely recommend travelling with this tour operator ( located on 60 High street - royal mile ).
Las Vegas, Nevada
Great views, great guide. I would definitely recommend this trip to everyone.
The views of the Hoover Dam, the canyon walls and the wildlife were absolutely impressive. I have had a great time.
However for the tour having a duration off approx. 8 hours I expected more time on the water ( 3 hrs ) than I did and the duration was closer to 6 hours.
San Francisco, California
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