Gold Coast, Australia
It was just a pick up at the airport and drop off at the hotel for five lots of passengers. The driver had no name signs so it took a while for passengers to find him as there are a few bus driver looking people hanging around the airport. He didn't introduce himself. All passengers appeared to be visitors and didn't know the areas they were heading to. First drop off in a street with no indication to the passenger what house number she was going to. He could have at least pointed her in the right direction as I'm sure he had the address. I'm pretty sure he dropped another passenger off at the back of the hotel rather than going up the driveway so she was left to find her way around to the front. I was going to Sanctuary Cove, the Intercontinental. He dropped me off in the village telling me the reception for my hotel was down the road and to the left. When I pointed out the reception I thought I should be going to he said that was the Hyatt (who used to own it). There is no other hotel in Sanctuary Cove, how can he just leave passengers hanging. Very poor performance from the driver I felt and won't be using the service again.
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