Once again Viator made my day trip amazing. From the outset everything is perfectly organised, the guides extremely knowledgable ( in multiple languages) and the attention to detail second to none. Some reviews criticise the time so let me explain. The tour does take the amount of time recommended with the bus returning to Rome generally around the time advertised. However because Viator then ensure everyone is dropped off close to or at their hotels it does take some time to do this. I think this is preferable than being dropped off and then having to find your own way home. My day in Florence was beautiful, and I have special memories of my day spent there. Thanks Viator
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