Anna, our tour guide, was simply amazing. She met us right on time. Our tour was supposed to begin with the cable car tour, but the winds were too much and the cable car was not running. Instead, Anna sent us on free time and asked us to meet her an hour later. Upon returning an hour later, Anna gave us a FANTASTIC tour of the Old town. Anna was extremely knowledgeable, and made sure the tour was at certain spots at certain hours to get a real glimpse of Dubrovnik (e.g., the pigeon feeding). At the end of the walking tour, Anna offered to give us a tour of the walls if the cable car was not running. Luckily, the cable car was running and Anna went with us to take picture of us from awesome locations. She was fantastic and I'd highly recommend Anna.
Our tour guide for the Pompeii part of the excursion was great. She was very knowledgeable and was able to speak at length on every historical aspect of the trip. My only complaint for her was that we wasted a lot of time trying to coordinate with the various groups and getting the radios set up. Based on her part of the tour alone, I would have given this a 4 or 5-star review. Our tour guide for Mt. Vesuvius, however, was not so great. Andreas rode on the bus with us to Mt. Vesuvius. He did not speak at all about the mountain. He dropped us off at the bottom and did not bother to accompany us on the hike. Thus, he never "guided" us through the excursion. It was a bit disappointing.
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