The guide was charming and very informative. My husband loved the climb to the top (I was experiencing medical issues and knew I would not be able to do it, so I sat on a bench enjoyed the view of the cathedral while he went up.)
We LOVED going into the Academia with our guide. She was knowledgeable and informative and made the sculptures come to life for us, especially the David...all the background about Michelangelo was fascinating.
It was a little frustrating to realize that we still had to stand in a line to get into the Accademia...just the one for folks who already had tickets...only 45 minutes instead of three hours! And our guide needed to wash her hair...it was hanging in dirty strings, which was most unappealing.
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