I was disappointed in working with Viator. I arrived with eight students a couple hours before our 3:10 appointment so that the students could walk around the town a bit. At 3:00 p.m. we checked in with Viator, but they were unprepared for us and asked us to meet up with our guide an hour later, at 4:10 p.m.
This wasn't a big deal to me, but the students were frustrated that they had to spend another hour in town rather than heading into Versailles.
The tour finally kicked in at 4:30 and it was the last one that we could participate in, as Versailles closes to visitors at 6 p.m.
The good news is that our guide, Auror, was exceptional. She was extremely knowledgeable and easy to listen to.
So overall, a mixed review. The tour itself was dynamic, but the execution was not as seamless.
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