This tour was a disaster. Each bus driver kept telling us this was not his/her company, and the 'proper' tour bus never showed up. But I have to say that Viator was very good about refunding the bus portion of our trip afterwards.
St. Petersburg, Russian Federation
This was a really nice tour. We spent a few hours first by small bus, touring the city, and then the last few hours touring the Hermitage. Our tour guide was very knowledgeable. One small glitch. We had to wait 45 minutes for two other people by another cruise ship and they never showed up. Our tour guide was frustrated as well because the tour company took so long to give her permission to leave them behind. But this was not really the fault of the tour guide, who gave us excellent service.
This was a really interesting and great way to see Tallinn if you didn't have much time. (The boats arrive early morning but leave again around 1 or 2 pm. It was interesting seeing not only the town but also the countryside. Some friendly advice though: if you go into the woods to visit the old graveyards, be sure to check yourself for ticks afterwards. A friend of mine picked one up, but didn't notice it for a few days afterwards. We are hopeful that Lyme disease is rare on Gatland Island because at this point there is nothing to do but wait. Really not something you think about when you spend most of your time aboard a ship for this type of holiday. Certainly not the fault of Viator--I suppose its common sense, but hopefully can save a future passenger from a similarly nasty surprise.
This was a good quick way to see the city, but we were a bit afraid to hop off in the middle, since the bus only tours about once every 50 minutes. However, if you stay on for the full circuit, you get a nice quick view of the city. (The one exception is the Little Mermaid statue. The bus waits for 5-10 minutes for everyone to take pictures, and get back on if they wish). When you're done, its an easy walk down to the popular wharf area for a nice lunch.
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