Mexico City, Mexico
I really appreciate the flexibility of Viator to reschedule my trip with a short notice, I certainly enjoyed the beautiful pyramids. Nonetheless, I have to complain about one specific matter that I'm sure you can improve. Basically, we couldn't enjoy the visit to the Guadalupe Village because the driver was on a disallowed parking zone according to the information provided by the tourist guider that joined us. I strongly suggest (1) inform previosly about the itinerary of the day so that tourists know about the time of each visit to make a decision (and track the day), (2) assum the parking cost which is almost nothing but allows us to enjoy such important visit to the Guadalupe Village. Hope this information is useful to improve your service there.
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