Sylvia H

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Sylvia H

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Chicago, Illinois

My Rating
2 star rating: It was OK, but could have been better

My Review

The tour was great, however very disappointed with Viator - My confirmation did not state where in Navy pier the tour was to take place. As I called the customer service number, the young lady diid not know the name of the boat we were to board. All she had was Navy peir address. I had to go to every boat tour and ask, and lucky 3 minutes to loosing our tour tickets, the last place the Seadog (thought it was them because they have a 12:15 tour) .. I will never use your company because I spent good money to enjoy a tour and the hassle of trying to find the place was a NIGHTMARE !!!

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