London, United Kingdom
A disappointing experience.
I spent some time researching Thames River tours and this seemed to be the longest and most expensive. It was to start at 1pm and finish at 6pm. That seemed ideal because we wanted a long time on the river.
The tour guide was an elderly gent with a very soft voice and a comprehensive knowledge of London history. He also had poor people management skills and zero time management skills. This was unfortunate as only the people able to hear his descriptions were those few who were close to him.
This would have been good for people with a thirst for London history and exceptional hearing. We were more interested in seeing attractions rather than being lectured.
The worst instance of inefficiency occurred at Tower Bridge. On two or three occasions we were gathered to hear his 10 to 15 minute descriptions of what we were about to see. We then spent about 45 minutes in a queue waiting to see the crown jewels. It would have been a lot better to deliver these lectures then, to help fill in that time. After viewing the jewels we rushed to have our river cruise which was supplied by a sub-contractor. The next boat left at 6.10 and would have finished 25 minutes later. As we had a plane to catch we had to forgo the part of the tour we really wanted.
For us, this was a most disappointing experience.
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