New York City, New York
There were a lot of us waiting for the buses to arrive - we were at the meeting location by 6:45 am but the buses were not. There was a lot of confusion and no one from the company taking charge when the buses did finally arrive. Once the tour got underway, 1/2 hour late, it was fine. The tour guide and bus driver were both great.
If I return to NYC, I will not take a tour operated by Empire Tours.
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