First time, no one picked us up.
Second time we got there okay but because my end of the train was in a tunnel I didn't get off not realizing we were at a stop. Got hassled by a ticket taker and had to bribe him 5 euros not to ticket me for not having the ticket because the tour operator had it and he and the rest of the tour had gotten off. So I got to the next station, bought a ticked back to Ramagoirre, called the tour company- luckily I had a phone that worked. (many visitors don't) They called the tour guide. He didn't even know I was missing. I caught back up with the tour in Ramagoirre as they were leaving. All's well that end's well, but it could have been pretty disasterous or upsetting. I don't speak Italian, I was traveling alone. The tour guide should have made sure we didn't get separated on the train. A very large, loud, tour group separated us.
I had no way of calling the guide as I didn't have his number.
You need to come up with some sort of check system to be sure this doesn't happen to someone who is not an experienced traveler used to fending for themselves.
THe tour guide didn't know much about the area, but the food we had at lunch was dandy.
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