David H

Report problem

My Profile

David H

This member is not sharing any profile information publicly.

Jul072013

Tour/Activity

Golden Circle Evening Trip from Reykjavik

Reykjavik, Iceland

My Rating
4 star rating: Recommended

My Review

The tour itself was great, as was our guide and driver. Very informative and friendly. My only issue was with the lack of service from Reykjavik Excursions at the pick up area. It's incredibly confusing, some of the drivers were incredibly unhelpful / rude when asking them where we should be waiting for a particular tour. Seemed to be a lot of frustration regarding swapping receipts / print outs for tickets - to then give them back to the same person. I feel like all of these matters could have been dealt with by 1 representative that works outside the building giving people the information they need / checking them in. It certainly caused a bad atmosphere on two of our coaches / made the process less enjoyable.

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message