The people were friendly enough and the bus was clean. Nice guided information and explanations of sights on the trip. However, the timing is wrong! Travel time was 3 hours to get there - more than 3 to get back, and the bus left Bruges shortly after 5PM. Net result was over 6 hours on a bus for 4 1/2 hours in Bruges!
Having spent the week in Florence, this is a great way to see the Cinque Terre in one day. The tour guides were awesome, and even took the time on the return bus trip to help everyone with the rest of their stay in Florence (restaurants, sites, etc). The only caution I would give is about the hiking portion - 32C, full sun, and no breeze certainly impacted the difficulty of the hike, but we stilled enjoyed it.
Would highly recommend this tour.
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