Lake Tahoe, Nevada
Your website AND our tickets said our tour was at 12:00. We arrived at 11:30 only to be told the boat already sailed. Apparently you sent us an email the day before telling us of the time change but since we were in an area where we did not have cellphone coverage we did not get it nor could we call to confirm. The cruise company told us they did not have a 12:00 cruise so it seems you should have had amble time to correct your mistake. From now on I will find a more reliable site to buy my tickets.
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