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luvplaya00

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luvplaya00

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Jun182013

Tour/Activity

Madrid Airport Departure Shuttle Transfer

Madrid, Spain

My Rating
5 star rating: Highly Recommended

My Review

Perfect. The shuttle arrived right on time!

Jun132013

Tour/Activity

Madrid Airport Arrival Shuttle Transfer

Madrid, Spain

My Rating
1 star rating: I do not recommend this

My Review

I was so disappointed with my arrival because all of the reviews I read were great. I expected to see someone waiting for me (based on other reviews and I was not told otherwise) but after waiting 15 minutes. I had to called the company which cost me a lot. The person told me I had to go to another terminal and talk to a person in a kiosk, and the other terminal was so far away. I then had to talk to someone there, and she had to call someone to come, while I waited about 20 minutes, It would've been nice to be told that's what I had to do. I was VERY upset and disappointed!

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