San Francisco, California
From the moment our driver picked us up, it was an awesome experience! He was so informative, helpful and friendly. He gave us each a breakfast bar and choice of soda or water to start. We had a brief tour on the way to the docks for our trip to Alcatraz. He was excellent with communicating with us, letting us know where he would be whenever he let us off the cable car. The Alcatraz trip was really good but because of the long introduction at the island it left us feeling like we had to hurry so we would be back in time for the boat we needed to take. The introduction by the Alcatraz staff was rather self servicing as he was an author and wanted us to hang around so he could tell us he authored a book that was for sale at the gift shop. The introduction could of been short and sweet so everyone could get to all the areas of the island and not feel rushed at the end. The rest of the staff on the boat and the island were great. Our driver was right where he said he would be waiting for us. Unfortunately, he had to wait for some passengers who decided not to join us for the rest of the trip. Big mistake on their part because the tour with our driver was amazing! After the Boudin Bakery Tour, which we thoroughly enjoyed, our driver had our box lunch waiting for each of us. It was delicious and we ate while we continued our tour. It was really nice because we make brief stops to walk around and take pictures. We sat next to him on the tour and he was a wealth of knowledge in answering our questions. It was a trip well worth taking. Very nice not dealing with traffic or crowded public transportation on our own. Our driver gets 5 stars!
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