There was a lot of waiting around with little communication from the tour guide. Lunch was pre-ordered for us and we were not told what it was and was not of great quality when it arrived. Little free time to explore so didn't feel like we saw much of Florence as bus left at 5pm. Not the 15 hour day as advertised. However, Florence was beautiful and the guide for the gallery was fantastic. Including a visit to the Uffizi would have been better.
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