Usha N

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Usha N

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Jul012013

Tour/Activity

San Francisco in One Day: Alcatraz, City Tour, Golden Gate Bridge and Bay Cruise

San Francisco, California

My Rating
3 star rating: Worth doing

My Review

Wasn't very happy with this tour because the tour operator was not well organized. Pick up was half an hour late. Then it was a rush to catch up with time for the rest of the City Tour. We were then driven to the Pier to get our Alcatraz tickets only to find out that the tour operator picked them up but had not given it to the driver, Jesse. So, the driver had to return to the office with us to pick up the Alcatraz tickets. There were 7 tourists in our van. Another half hour wasted. Driver Jesse wasn't very sure of his way around the City, so some delays there. No photo opportunity at Golden Gate because we were running short of time and had much more to see in the City.. Just did a drive-by at some spots - no time. Bay Cruise was good but that was on our own. And Alcatraz too was good. My fellow tourists and I had to take a long walk to get from the Bay Cruise ferry drop off point to Alcatraz ferry Pier. The tour operator could have suggested we take the street car instead. It was first time for the four of us.

Jun302013

Tour/Activity

Muir Woods, Giant Redwoods and Sausalito Half-Day Trip

San Francisco, California

My Rating
5 star rating: Highly Recommended

My Review

I had a good tour. Tour guide/bus driver, Troy, was excellent. Very knowledgeable and very professional. I would go on Gray Line again if all their drivers are this good. Their pickup and drop-off timing and servicce is great. I appreciate the fact that Gray Line phoned me in Vancouver 2 days prior, as soon as the Gay Pride Parade was confirmed, so that I could go and meet up with them where it was convenient - just two blocks away from my hotel. I got there 10 mins early, and the driver, Randy, was already there and waiting. This is the kind of tour I like because of their excellent time-keeping and professionalism. Very comfortable bus. Had a good time. No regrets. Worth the money.

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