San Francisco, California
The Magic Bus Tour was a must buy in order for us to get family tickets to Alcatraz. This was the WORST and MOST INAPPROPRIATE activity our children have ever been subjected to. Not only was the tour on an OLD SMELLY schoolbus with tiny windows making it very difficult to see the city, they kep dropping retractable screens and playing blips of film segments completely covering the windows. The tour also aimed to highlight the drugs during the 60/70's and even, at times, went so far to "pretend" to re-enact them.
My family and I did not last the tour. I politely raised my hand to speak to the attendant; however, she refused to come over. So, when I had to yell out in front everyone that my family and I wanted off - she started mocking us in front of the other riders!
Worst part of SF... I hope no one takes this tour.
WASTE OF TIME - WASTE OF MONEY. Shame on Viator for making us have to buy that (most inexpensive package) just to get tickets for Alcatraz! NEVER AGAIN!
Note from Viator
Thank you for your feedback.
We wanted to address a few of your concerns. Viator brokers tours for many different tour companies. We do our best to ensure that you have the best information concerning the tour so you can make the appropriate decision on what would be most enjoyable for your family.
For this tour, we list the following information:
"As you discover this iconic neighborhood, you’ll see the past come alive with retractable projection screens that cover the windows!"
"The '60s-era video, music and costumed staff of the Magic Bus will provide a fun, immersive experience of America's most memorable cultural movements. It’s not just a sightseeing tour – it’s a trip!"
We're sorry to hear that this tour was not a good fit for your family, but we do hope the rest of your trip was excellent.
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