We had a fantastic time! We were well looked after from beginning to end. We were taken to every site on the itinerary (although Mt. Fuji did not make an appearance for us) and they were all phenomenal. We scheduled our trip during the week, which meant the crowds were at a minimum everywhere we went. This meant no waiting in lines and awesome photo opportunities. Our tour guides were very knowledgeable about the sites, the cities, and Japan in general. They were pleasant, accommodating, and humorous too! There were several hotel options and we stayed at the Kyoto Hotel Okura, which turned out to be a great choice due to the roomy accommodations and the wonderful location near several historical sites, restaurants, and shopping. The only problem occurred because we were staying with friends in Japan, not at one of the downtown Tokyo hotels where they'd pick you up. We'd been given a phone number for the local contact to call once we arrived, but the phone number was incorrect (a number had been left out) and so there was some stress involved in finding out where we needed to go. Since Viator only takes email contact, which they don't answer immediately, we thought we may miss our trip. Luckily someone local helped us find the Japanese tour company location and helped us figure out how to get there. Viator did respond to my emails, 20 minutes before our tour left from downtown Tokyo, which was an hour away from where we stayed. Once we found the tour operator at the bus terminal, all was well and we had a great time. Overall, we would highly recommend this tour to anyone who wants a taste of Japanese history, culture, and architecture.
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