I am sorry to say that we were very disappointed. Our trip was mainly a source of transportation; airline and van pick-ups. We expected our guide to narrate and share details about Xi'an, terracotta soldiers and the tour of the wall. We mainly rode in silence unless I asked questions. It was 105 degrees that day and she held her own umbrella and brought no water in the van. I thought we would melt. My husband and I have traveled the world, this was the most unprepared, uninformative and unaccommodating tour we have ever taken. I am only glad we got home safe.
Note from Viator
Note from Viator: Thank you for your review. We apologize for any inconvenience you may have experienced during your tour. We have contacted the tour company regarding the guide's service level and have addressed your concern with them. Thank you for helping us ensure the quality of our tours.
© 1997–2014 Viator, Inc. 330251a All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.