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Robert M

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Robert M

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Oct222013

Tour/Activity

Moulin Rouge Show: VIP Seating with Champagne

Paris, France

My Rating
5 star rating: Highly Recommended

My Review

We added the VIP dinner at the last minute due to rain. They were great and even had our names on the menus. The service, the food, the show were all exquisite and much enjoyed. Definitely a Paris hihglight for our trip. Pricey? Yes, and well worth it.

Oct182013

Tour/Activity

Private Transfer: Disneyland Resort Paris

Paris, France

My Rating
4 star rating: Recommended

My Review

Driver waiting for us after a 5 hour delay from Rome. Nice car. 4 stars rather than 5 because when he dropped us off, he left the bags directly behind the car, right out of the trunk, and then needed to back up to leave so we were left scrambling to get our bags out of the way. Long day for him as well???

Oct182013

Tour/Activity

Private Departure Transfer: Hotel to Rome Fiumicino Airport

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Driver early. Car clean. Excellent.

Oct112013

Tour/Activity

Private Arrival Transfer: Rome Fiumicino Airport to Hotel

Rome, Italy

My Rating
4 star rating: Recommended

My Review

We needed to change our arrival date, air line and flight times on Sept. 26. We reported this immediately to Viator and the new flight time apparently was not documented. This resulted in a stressful situation for both the coordinator in Rome and for us when we called to confirm our reservation and left us uncertain if the car would be there when we arrived or we would have a 2 hour wait. Thanks to the coordinator in Rome, a driver was there and she was delightful and her car very clean. All's well that ends well.

Aug102013

Tour/Activity

London Cruise Port Private Arrival Transfer

London, United Kingdom

My Rating
4 star rating: Recommended

My Review

We did get from the ship to our hotel in Windsor and, once on the road, all went smoothly. Connecting at disembarking area of the ship was quite awkward as there was not a pre-arranged meeting point. Most of the other private car hires met the passengers with name signs either as you left the baggage area or right outside the baggage area. Our driver was parked in the drop off area. He finally came over with a sign with our name. When we asked him how long he had been waiting, he replied 25 minutes. We had been waiting 35-40 minutes. Apparently, he was not allowed to leave his car parked where he was waiting. Had we known in advance he would be in the drop off area rather than pickup, both he and we would not have been waiting. Our pickup time had been set for 10am and he was there about 9am. So he was, in fact, early and prompt. The car itself could have been a little tidier. However, safety is always are top priority, and he safely delivered us to our hotel. Thank you.

Jul302013

Tour/Activity

London Cruise Port Private Departure Transfer

London, United Kingdom

My Rating
5 star rating: Highly Recommended

My Review

All went smoothly without any snags. The driver was waiting for us as we came out of the border crossing into England and drove us directly to the hotel in Southampton. Perfect.

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