We took three different tours from Gray line Munich. One of which was Salzburg and the Lake district. Our tour guide was Lucy(if I remember correctly). My journey date was 3rd of August. We were told that the journey to Salzburg will take +/- 2 and half hours depending on the traffic. Unfortunately, it took five long hours to reach Salzburg. We were not happy,as this means you have to cut short your tour time. As anticipated, the time was cut short for the city visit and were given less than 2 hrs( from getting off the bus to reporting on the specific said time). One woman was not happy, and she was answered by the guide that it is a small town, nothing much to see. I don't know from where she came up with this idea. We found it as a very interesting historical place. However, we all were running,it was too hot and made things harder for us. I don't expect to go into roots of a city in hours visit,but at the same time you feel cheated when the specific tour time was cut short.Five stars was for sure if they have adjusted the delay with one more hour. As I have already read reviews,so didn't expect any details from our tour guide in Austria, but to my surprise, she explained fairly about the attractions. Bus was very comfortable . AC worked well. Cruise in Lake Wolfgansee was breathtaking. She gave us time for photo stop at St. Gilgen, when she went for buying tickets.
Overall, I like the tour ,but wish we should not have deprived of our tour time. However after this Salzburg experience I will still recommend their tour because when you choose travel agencies then you are in a planned schedule that is set by keeping in mind the need of tourists from all over the world. So, if you like to spend more time at specific places, then it is always to do it individually. I did the castles' tour and Zugspitze on my own. Enough time to explore on my own, which you don't get while traveling with tour companies. My tour to Innsbruck with Margit and Romantic road- Debbi
wonderful trip,our tour guide from Gray line was Margit, very friendly and knowledgeable lady. Ample time is given at two spots to explore.
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