This was a wonderful way to visit the Alhambra - very informative and, on the whole, hassle-free. We didn't have to worry about booking tickets on-line or queuing early in the morning to buy tickets on the day. There was some anxiety for us, however, at the very beginning when we couldn't find our group at the designated meeting place (one of the car parks near the ticket booth.) In the information provided to us before the tour, the instruction was to phone the night before if you required hotel pick-up from your centrally-located hotel. As our hotel was only 15 minutes walk away we didn't bother. We arrived in the car park to find it swarming with people, all belonging to one group or another. We were somewhat worried that our group had entered the Alhambra without us. After asking various group leaders for help (including one who went to considerable trouble to try and catch a group leader who had been looking for someone but had already taken their group in), someone informed us that the Viator tour office was actually in a visitor information centre over the road. So I went to investigate while my husband hovered around the main gate, in case anyone was looking for us. It eventuated that, yes, the Viator tour meeting place was, in fact, in the visitor centre and, much to our relief, they hadn't left yet, even though it was well after 10 am. It seems that, although we hadn't rung the night before, they had gone to our hotel anyway to collect us. So, to avoid confusion all round, we would recommend using the hotel pick-up, even if you are staying nearby! Then, at least, you are with the group from the start. As for the actual tour, our guide spoke English well, was interesting and moved us through each section at a good pace. We had a short break for a small complimentary drink and tapas snack in a well-stocked souvenir shop, with toilets nearby. After the tour, we were free to remain in the Generalife gardens and to wander around the "city" again.
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