Went smoothly, punctual, courteous and competent driver, no glitches, plenty of time to get through security and check in to airline.
Terrible experience from the get go. Obnoxious, ill-informed greeter, had wrong names for other people scheduled to be picked up with us at airport, excessive delay in getting a van to take us to hotel, long wait time for a van to arrive to pick us up. Multiple people walking around with walkie-talkies and cellphones yet unable to communicate with each other - our driver could not even get a signal acknowledging our departure from the airport from the "leader" of this group. The only saving grace was the overworked and harried driver - she was fantastic and saved the day.
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