Very poorly conducted tour beginning with the starting point - the coach. Our first guide Evelyn asked us to be seated when the bus came which took a few minutes. Then when we were rather comfortably seated - all four of us, she asked that we get down from the bus since there were " more people than expected" ! And we were put into another van which had miscellaneous tourist going to different places like Mount Rigi. The Lucerne trip of about 45 Kms or so took us 3 hours since we got the " scenic route" The 9.30 start was delayed initially and that got us to Lucerne at about 12.30. There we see the first coach that had reached at 11 am and meet Evelyn who asked what kept us so long!
Urs - our second guide tried very hard to make amends to the best he could but having already lost a couple of hours we were clearly not happy. The return- in the van- took about 45 minutes and Urs was kind enough to drop us to the hotel enroute.
All -in-all I don't recommend this trip since a train is probably faster and gets you more time to spend in Lucerne. And I definitely don't recommend this company for not being professional in the way they conducted this tour.
Great Tour - Remondo the guide was excellent. Very positive spirited and kept a good commentary going. He kept - amount other things - askin us to look at the cows all thru the journey which had our family in splits. The trains etc were well organised and Remondo took pains to make sure everyone had fun and attention. Highly recommended
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