We really enjoyed this tour. Although we have lived in Japan for years we had never been to Hakone. When a visiting family member asked us to go, we were a little hesitant about the price, set up etc, but found that this was a perfect trip if you want balance. The first day we were able to see Mount Fuji, take a boat ride on the beautiful Lake Ashi, a cable car ride and enjoy an amazing lunch. In the evening we were taxied to the hotel (which was ok), and then go to a local onsen. In terms of controlled tour that was it, but that is where the fun began. The next day we were able to go on all of the local transportation with our handy all access pass. We were able to eat black eggs, see volcanos, ride ropeways up mountains and tour on our own until we caught our Shinkansen back to Tokyo station. If you want a balance of tour and individual tour, than this is the option.
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