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James R

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James R

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Jul312013

Tour/Activity

KD Rhine Pass from Cologne

Cologne, Germany

My Rating
4 star rating: Recommended

My Review

We enjoyed the boat trip very much! HOWEVER...the communication/promo about what the trip would actually be was inadequate and confusing; so much so, that my husband and I missed the boat's departure, because we thought that we could just catch the next boat. NO WHERE DID WE SEE THAT THERE WAS ONLY ONE BOAT AND THAT WE HAD BETTER BE ON IT OR ELSE!! We don't understand why there is not more communication in English; lots of people would love to take the trip if they just understood what it is exactly.
The service on board the ship was EXCELLENT!! The prices for the food are very reasonable and everything was quite tasty. The shipmates were helpful and the gentleman at the departure dock helped us catch the correct tram so that we could catch up with the ship.
All in all, we were very pleased...we just thought we were going to be getting on and off the boat throughout the day, and that was not the case...lack of clear and concise communication.

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