New York City, New York
The package worked out very well with ONE BIG EXCEPTION....I was traveling with 4 other individuals and had found this site and recommended it to all of them...one of the persons could not print off their coupon from several different places, so we found the QR code and had it on a smart phone. We showed that at the Empire State Building when we went to retrieve our vouchers, and were told it couldn't be used. They then asked us to try to email them the coupon, and that didn't work. Unfortunately, that person then not only had paid for the voucher, but then had to pay full price for the three tours. I would like to make sure that she gets her money back, but am not sure how to go about that. I especially feel responsible since I am the one who suggested that we purchase these.
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