Note that this trip is 99% a walking trip, so wear comfortable clothing and walking shoes! The car simply picks you and the rest of the group up from the hotel and drops you off at the first sight--you don't see it until much later in the day. Overall it was a great trip, the price you pay here includes all your entrance fees into Topkapi Palace, Hagia Sophia, and the Basilica Cistern. I did feel a bit rushed at the Basilica Cistern, but make your concerns clear to your tour guide and they will usually try to accommodate you as much as possible. Lunch is also included, it consisted of kabobs, rice, salad, and dessert. Drinks were NOT INCLUDED in the price and we had to pay that out of pocket. Later in the day our tour guide dropped us off at a carpet shop where they served us tea and gave us a pitch to try and sell us the ridiculously expensive handmade rugs. It was a complete waste of time and we couldn't find our guide for a while, but the employees at the shop are hospitable and not too pushy. Afterwards we went to the Grand bazaar which was nice, but don't just accept the price they give you, HAGGLE them down. My suggestion for tourist shopping: Go to the Egyptian Spice Bazaar, it is much smaller but has many of the same items at the Grand Bazaar and for much cheaper!
We were so happy with out Old City tour that we purchased tickets for the next day's Bosphorus Sea Tour. It was overpriced for sure, but worth the convenience of being picked up and having people that talk English. The entire ship was our groups (not public)and the tour guide pointed out the landmarks we were passing by over the microphone, but we could barely hear him and sounded somewhat boring and monotonous.
We loved Turkey and wish we could go back again! Definitely recommend this tour if you have a day or 2 in Istanbul and want to cover all the major attractions.
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