A very well organised professional tour agency.Excellent service, picked me up from my hotel, which, unknowingly was not far from the main office pick up, but that didn't matter to Viator, they collected me anyway, on time.I liked that they checked that everyone was on board the coach after our visits.The interpreters on each coach were fluent in many languages and their timings for delivery were spot on.Even though the tour of Rome was only a day and night, I felt like I saw a lot of the city, all the main parts to be seen, especially as I only had a 3 day holiday.I was appreciative of jumping the long line to enter the Vatican City, as we had a group booking.Overall, I was impressed and pleased I booked my trip with Viator
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