convenient, good service, prompt
wonderful views, much better than expected. I didn't care much for the tour guide, especially when she
was trying to help a salesperson sell me an overpriced piece of stone at the marble factory. It was clear
that she didn't know anything about the type of stone it was, but she urged me to shell out $3,000 for
it. The woman talks too much about how wonderful she thinks she is……. However, overall she was helpful, responsive, knowledgable and enthusiastic……… the tour omitted any mention of how and why the road into the gorge was built; by the Japanese in 1914 to battle and subjugate the local aboriginal people.
convenient, good service , prompt,
The tour itself was great, and the individual providers were wonderful. However, the coordination
and communication left something to be desired. Viator subcontracted the tour, but I didn't know
who the subcontractor was until I arrived. Partly as a result, I expected to be picked up at 6:30 the
first morning, and my ride didn't arrive until 8:00. Between that time, I had no idea who to call. It seemed
at every handoff, there was some question as to who who arrive next and at what time. Further, there
was no predatory information for the hike, such as a recommended gear list, or information about
the availability of water on the trail. This led me to carry more gear and water than I needed. While part of this is my fault, when I pay to have someone do the preparation and thinking for me, I expect a bit more.
Still the services, accommodations and staff I interacted with was great, and the hike was wonderful.
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