I was very impressed with the service. Our flight was delayed into Melbourne arriving almost 1 hour behind schedule. The Minibus operator contacted me several times on my mobile phone to allay my fears and kept me in the loop about where to meet the bus as it was the first time I had used this service. We were taken to our Hotel in the Melbourne CBD arriving quite late due to the Airline delay yet the bus operator was very calm and relaxed. The bus ride was smooth and comfortable. The price was reasonable for the number of people in my travelling party however the convenience factor outweighed any thoughts of trying a cheaper option such as the Skybus. I was also impressed with the email reminders in the week preceding the use of the service. I would recommend this service to any family groups who would find taxis too expensive.
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