It was easy to find the bus stop upon exiting the terminal. There was a long line and we waited about a half hour to get on the bus in the hot sun. The attendant did accept my viator voucher, so that all worked fine. Once on the bus, the audio tour had a bit of static; it was difficult to listen to, so we gave up. The rest of the bus ride took us to the sites. We sat on the upper deck, but there was no clear indication on the bus of when we were arriving at a stop. Popular stops were easy to recognize as we approached, but others were not. They might have announced that we were arriving at a stop. We followed on the map, which helped. For the price, it gave a nice overview of the town, but I wouldn't really call it a tour.
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