I ended up being picked up by a minivan and was the sole occupant. I got given a mini history tour of Penang on the way to the airport. The choice of drivers by the company is good, they are personable and are long term Penangites which is a really nice touch.
I was met at the airport by my driver and delivered safely to the hotel. The car was clean and tidy and the driver was helpful and nice.
I would recommend this as a transport option.
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