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Natalia D

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Natalia D

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Nov302013

Tour/Activity

Whale Watching & Wildlife Eco Tour from San Francisco

San Francisco, California

My Rating
5 star rating: Highly Recommended

My Review

Too bad we didn't see whales and weather was not the best but marine biologist, captain and crew were awesome. The biologist kept us informed all the way through and captain was so informative too and motivated the people about to be sick on boat. Awesome job Joe!!!!

Nov292013

Tour/Activity

Alcatraz Tour plus Muir Woods, Giant Redwoods and Sausalito Day Trip

San Francisco, California

My Rating
1 star rating: I do not recommend this

My Review

Very, very, very, disappointed!

Extremely poor planning on the part of the tour operator! We were picked up the last ones at 8:20 to be brought to their offices. Then they made us wait till 8:45 to bring us to the pier and we had to wait until 10:30 to board the boat to Alcatraz. But they warned us to be at the pick up point at 13h. We had to rush on Alcatraz and weren't able to see all of Alcatraz! We were there at 13h but the bus only picked us up at 14:25. We were starting to wonder if we had understood correctly the indications!

Then we were brought up again to their offices to board another bus! In the office, we spoke to the clerk and not only she had no compassion for what we were telling her but she was actually quit rude to us and all the other people. She didn't answer our questions and spoke so fast that it made it hard for us to understand what she was saying!

Because the bus was late at picking us up at Alcatraz, again the Muir park tour was rushed. After the Muir park, the driver was caught in traffic and insisted of bringing us to Sausalito we had a little over 30min to eat. It was already dark when we were there and we couldn't see anything and we were rushed again to the bus pickup point.

The bus driver was very nice, very informative and funny. The only bright spot on this day!

Because he was late, he caught all the traffic and couldn't drop us off at our hotel due to some road closers and he asked us to walk about 10 blocks, which we had to do!

Like i said....extremely disappointed and will not do it again!!!

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