Terrible experience. I called the night before pickup to confirm the time and location of pickup. The next morning, no one was there to pick us up. We called the emergency number TWICE, still no one arrived. Finally 40 minutes later our drive arrived. It was not our driver's fault, he (Alexander) was given the wrong address. Why did I bother to call the night before? We were lucky to not miss our international flight. Won't use this sight for booking transportation again, I would rather pay a taxi!!!
This tour was spectacular, as far as how much we saw in one day. We were, however, unaware of how long of a day it would be and that there would be so much walking. We could handle it fine, but many on the tour had difficulties. Our tour guild, Michelle, was amazingly knowledgeable of all of the sites that we saw. Kudos to the tour guide and the bus was comfortable and the driver was good as well.
Was a great tour. Paul, our tour guide was very knowledgeable of all the places we toured. The lunch was excellent in Chamonix. The only thing we missed was the train ride up the mountain, but we were reimbursed for that.
We waited 45 minutes for the shuttle, and it was very crowded. For what we paid, I think we should have just taken a cab to our hotel.
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