London, United Kingdom
The tour was much better than I expected. We got to see all of the things we really wanted to see, at least in the context of a quick one-day tour. Of course, we were fortunate that it was a "slow day" and there were only a few of us on our tour, so that probably made a difference - we probably would not have had the time to see all we did if the group had been large. Our tour guide, Sammy, was excellent - probably the only complaint is that he walked too fast (and I'm a very fast walker). So, we did the guided tour, and again it was great, but if I had it to do over again, I would probably do the self-paced unguided tour. I was afraid that doing the "hop-on, hop-off" bus would be too intimidating for a first visit to Paris, but in reality it isn't that complicated, and unless you are just someone that doesn't do well with that sort of thing, you can do the self-paced, hop-on, hop-off thing even on your first visit. One couple that was on the chunnel with us did the self-guided, and they actually walked the entire day from place to place - they never even rode the bus - and they saw almost everything we did - so things really aren't all that far apart in Paris. In any case, I would highly recommend Viator's tour. Oh - one last thing - we went during the week, and the instructions said departure was 6:15am and to arrive at St. Pancras at least 30 minutes before then (so, 5:45am). However, 6:15 is really about the time you should arrive at St. Pancras. The chunnel departure time was around 7:00am, so if you get to St. Pancras at 6:15am you will be there in plenty of time - our tour representative didn't even get there until probably 6:20. So we got up way too early!
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