The pick up in Jerusalem was disorganised chaos. The majority of the tour consisted of queueing for an eventual 30 seconds to see the birthplace of Jesus. The guide in the West Bank seemed tired and uninterested and robotically trotted out the staid old lines. He wasn't particularly interested in answering questions that weren't in the script. I would not recommend it if you are short on time. There are pobably better ways to spend the time it takes. It was interesting to go to Bethlehem and go through the wall into the West Bank, but I think a different tour company may have made it a better excursion. Beware some pickpockets in Bethlehem as well.
Masada was really interesting. With hindsight you could do this on your own and get an audio guide though. The tour guide did not really add anything and if anything constrained what you could and couldn't look at. The Dead Sea was great. The pick up fiasco in Jersualem was a chaotic and inefficient waste of everyone's time. There was an excessive amount of time devoted to the shop at the AHAVA factory which meant we ended up with less time at the Dead Sea. The voucher we were given towards lunch did not get us what we were told it did. Worth going to both destinations however. Just maybe under your own steam.
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