Mark R

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Mark R

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May292014

Tour/Activity

Viator Exclusive: Great Wall at Mutianyu Tour with Picnic and Wine

Beijing, China

My Rating
5 star rating: Highly Recommended

My Review

My family of five took this tour to the Great Wall at Mutianyu. The service was fantastic. I corresponded with the company prior to our trip (through Viator) in order to advise them that my family included three parents in their 70's with mobility issues. The company also confirmed our tour in advance and provided a contact name and phone number just in case. They showed up promptly at our hotel on time with a clean van, a nice driver, and an energetic tour guide (Jimmy). The guide took good care of us and was especially attentive to our parents. The day we went it was 110-degrees on the wall, but Jimmy took good care of us. The guide provided us with a picnic (snacks) and champagne in the shade...other visitors passing by were jealous! We saw so many wonderful things in China, but our tour to Mutianyu was the highlight.

My Photos

  • Enjoying our champagne

Apr092014

Tour/Activity

Private Departure Transfer: Delhi Hotel to Airport

Delhi, India

My Rating
3 star rating: Worth doing

My Review

The ride was on time and it was fine, although we had to be proactive to call and set up the time. And we spent twice as much on this transfer as we did on the taxi coming from the airport to the hotel a few days before.

Apr092014

Tour/Activity

Private Tour: Old and New Delhi in a Day

Delhi, India

My Rating
3 star rating: Worth doing

My Review

Unfortunately it was not the best tour I've been on. The sites were all fascinating but the guide was so-so. He was very nice, but not a trained tour guide. He only seemed to know a few facts from each of the sites (things we could have read on the signs) and we had to ask many questions to draw the information out of him. Some of his information was incorrect (such as that Shah Jahan had 2 daughters survive until adulthood, but he had 3 that did so). He skipped one of the sites because he said we didn't have time, yet he dropped us off at the hotel at 3:00 p.m. when the tour was supposed to go until 6:00 p.m. It was like he had other places to go. In fact, he didn't know even know what sites were included on the tour and we had to show him the advertisement through Viator to prove that we were expecting an all-day tour. I think another big reason for the tour being shorter than advertised is that he didn't tell us that much information about the sites. Normally a tour guide spends lots time at each of the sites telling us things, but he only had a few facts to tell us about each site. As I mentioned, we had to pull more information out of him by asking questions. He spent time on the cell phone while we milled around reading the information signs on our own...to be fair, a friend of his had an accident and was in the hospital, and he was absorbed with concern for his friend. The car and driver were okay by India standards, although our tour the previous day with another company had bottled water for us (a nice touch on a hot day) and had clean windows for us to take pictures out of. One good thing I'll say for the tour guide is that it was nice having a body-builder with us at the market since people were all over us trying to sell us things, but he was able to get them to go away!

Nov042013

Tour/Activity

Chichen Itza Small-Group Tour with Private Entrance

Cancun, Mexico

My Rating
5 star rating: Highly Recommended

My Review

The tour was very informative. The guide knew his stuff and made the history interesting. We were picked up on time from our hotel. And we took a short detour on the bus through a cute Mexican town to get a flavor for the local scene. The lunch at the hotel was okay, but not spectacular. A bonus for this tour was the free transfers between the hotel and airport, which were on time (and we were met at the airport arrivals with a rose and bottled water).

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