On the positive side we covered a lot of geography and time. Frank was nice and easy to talk to.
On the negative side I was hoping for more of a walking or water experience in Suzhou. The gardens were packed. The loud speakers other guides carried annoying and hard to hear what Frank was saying. Also it would have been nice to experience the water town in a less hurried, less crowded way. The boat ride was great.
I think if there was a number I could have called prior to booking then I could have adjusted my expectations a bit. We spent a lot of time in the silk factory which was interesting but not my priority. Once again if I had the opportunity to check things out beforehand, I think that would have helped my expectations.
We were the last to be picked up so thought we would be the first to get off. Instead we were in the van for about 2and1/2 hours while the driver dropped everyone else off at theirhotels during the evening rush hour. We were staying with family in nw Shanghai. My understanding was that the driver and guide also lived in the area so maybe that is why. We are older so that part was tiring after the long trip from the water town.
Somehow I was also confused about it being a private tour. Maybe private tour meant a smaller van. Anyway I was expecting a driver and guide for the quoted price for the two of us. Once again it would have been helpful to get more details ahead of time and know what to expect.
As far as the tip that would also have been good to know what was customary. The amount I gave was I felt a fair amount considering it was a group albeit a small group and the length of t ime we wereon the bus at the time. However this did not seem to meet the ecxpectations of the driver and guide.
The van was a pretty rough ride. Maybe it was the roads or the suspension or both. The AC worked well which we were grateful for. The headrest covers could have been cleaner.
So overall, I am glad we went. Different expectat
© 1997–2015 Viator, Inc. 330222 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.