Amanda

Report problem

My Profile

Amanda

Amanda

United Kingdom

Oct252013

Tour/Activity

Las Vegas Strip Night Flight by Helicopter with Transport

Las Vegas, Nevada

My Rating
5 star rating: Highly Recommended

My Review

This was the most fantastic trip I have ever experienced...... we really enjoyed everything from the moment the Limo picked us up to being dropped back at our destination. The Pilot was very informative and made us feal very at ease. My father was celebrating his 81's birthday and was allowed to sit in the front. My parents were also celebrating their 60th Wedding Anniversary. Fantastic.

Oct242013

Tour/Activity

Las Vegas Super Saver: Romance Package at Madame Tussauds with Gondola Ride and Lunch or Dinner

Las Vegas, Nevada

My Rating
5 star rating: Highly Recommended

My Review

Madame Tussards - fabulous. Gondola Ride - Fabulous. However when we went for our lunch at the restaurant overlooking the canal, we felt that we were 'second class' citizens. The waiter said, 'ah the Pavarotti' lunch!!!! We were offered still water but only poured 3 glasses, then never returned. Food served in a not so friendly manner, overall the lunch was a great disappointment. Basically, other than when the food arrived, we were left without drinks and service. After the meal we were asked, did you require anything else and when we asked about coffee, desserts etc. we were reluctantly told, oh yes coffee or tea is included. We were not shown the desseert menu. We waited to see if we had to pay for the water but noone came so we left a 'tip' and left the restaurant feeling not satisfied.

Oct232013

Tour/Activity

Las Vegas Airport Roundtrip Transfer

Las Vegas, Nevada

My Rating
2 star rating: It was OK, but could have been better

My Review

When we arrived at the transfer bus the staff were very friendly and informative. However when we were dropped at the North entrance of the hotel (Paris Hotel) we were not told anything ie. where the 'main' check in desk/reception was. We therefore had to walk through the casino with heavy suitcases!
On ringing for the confirmation time of pickup, I was greeted by a not so helpful telephonist (Sandra?) who was quite rude and snappy! I came off the phone not really knowing what time the pickup was as it changed from 11.30am to 12 noon, back to 11.30 and back to 12, then said 11.20am???? very confusing. We arrived at the pickup destination (North entrance) and the transfer bus arrived at 11.30am. We got on assuming all the passengers on the coach would be going to same terminal? or that the drive knew which terminal we were going to from the original paperwork for example the arrival terminal. The driver, whilst having earphones in his ears asked us 'which terminal'. We said Terminal 3, he said which airline, we said 'Thomas Cook'. He then said that is not the correct terminal and why didnt we know which terminal..... we again said Terminal 3. By this time my parents who are in their 80's was getting very worried. He dropped some passengers off at Terminal 1 then proceeded to Terminal 3 dropping a passenger for Air Canada. He then said stay on the bus and he will look for the airline. By this time we had seen for ourselves where to go and got off...... The driver was quite rude.

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message