Linda K W

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Linda K W

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Nov232013

Tour/Activity

Cairns Departure Transfer: Hotel to Airport

Cairns, Northern Beaches, Palm Cove or Port Douglas, Australia

My Rating
5 star rating: Highly Recommended

My Review

Driver well on time, helpful friendly and informative regarding the local area

Nov142013

Tour/Activity

Cairns Arrival Transfer: Airport to Hotel

Cairns, Australia

My Rating
1 star rating: I do not recommend this

My Review

Your joining instructions were incorrect. Despite being clearly a domestic flight your instructions told me to meet your driver in the arrivals hall after customs. I saw nobody from the tour operator there.Thinking therefore that there was just the one collection point I walked to the deserted international terminal with my luggage. There I rang the operator's number and was asked to go back to domestic terminal. When I explained the problem they grudgingly agreed to get the driver back to the international terminal 500 m distant, in half an hour. When he finally arrived he was okay about it. /p>

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